Returns & Exchanges
At CRKD, we want to ensure your Nitro Deck experience is exceptional, which is why we offer a 30-day return policy for items in original condition. If you are not completely satisfied with your purchase, our streamlined process makes returns and exchanges simple and efficient.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your Nitro Deck in its original packaging, ensuring all accessories and manuals are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing